HR Plus (Talent) Limited
Service Advisor 客戶服務主任 - 售後服務 (豪華汽車品牌, 連每月佣金高達月薪3萬或更多)
A week ago
Job Duty
About Our Client: 關於我們的客戶: Our client is an exclusive dealer of vehicles in Hong Kong & Macau and is now looking for Service Advisors. 我們的客戶是香港和澳門的汽車獨家經銷商,正在尋找汽車客戶服務專員。 What You Will Enjoy: 你將會享受到的福利: - 5-day work week - Up to 15 days of Annual Leave - Monthly Commission, Monthly Performance Bonus and Annual Performance Bonus - Shuttle bus service provided for commuting to and from work - Weekday meal allowance - Medical insurance coverage 每週工作5天 - 高達15天的年假 - 每月佣金, 每月表現奬金和年度績效獎金 - 提供上下班接駁巴士服務 - 工作日膳食津貼 - 醫療保險覆蓋 What Are You Expected To Do? 你的職責: - Provide expert advice on passenger/commercial vehicle maintenance and other technical services. - Ensure prompt handling of all service requests by closely liaising with customers and internal teams. - Assist customers in understanding service options and guide them in making informed decisions. - Coordinate with technicians and other service personnel to ensure timely and accurate completion of vehicle maintenance and repair tasks. - Maintain precise records of service appointments, vehicle histories, and customer interactions. - 提供專業建議,關於乘用車/商用車維修和其他技術服務。 - 確保迅速處理所有服務請求,並與客戶和內部團隊保持緊密聯繫。 - 協助客戶理解服務選擇,並幫助他們做出明智的決定。 - 與技術人員和其他服務人員協調,確保車輛維修和修理任務準時完成。 - 精確記錄服務預約、車輛歷史和客戶互動。 What We Are Looking For: 我們希望的人選需具備以下條件: - Previous experience in customer service or retail industries preferred. - Possession of a valid driving license in Hong Kong. - Interest in Automotives is an advantage. - Excellent interpersonal and communication skills to -effectively interact with customers and internal stakeholders. - Proficiency in Microsoft Office for documentation and communication purposes. - Fluent in both written and spoken English and Chinese. - Candidates with more experience may be considered for the Senior Customer Service Specialist role. - Candidates with less experience may be considered for the Assistant Customer Service Specialist role. - 具備顧客服務或零售行業相關經驗者優先考慮。 - 持有香港有效駕駛執照。 - 對汽車有興趣者優先。 - 出色的人際交往和溝通能力,能夠有效地與顧客和內部利益相關者互動。 - 熟練使用 Microsoft Office 進行文件記錄和溝通。 - 精通書面和口語的英語和中文。 - 具有豐富經驗者可考慮擔任高級客戶服務專員角色。 - 經驗較少者可考慮擔任助理客戶服務專員角色。 If you are interested in this golden opportunity, please click the "Apply Now" button below, and submit your CV with current salary, expected salary, notice period. 如果您對這個機會感興趣,請點擊下方的“立即申請”按鈕,並提交您的履歷,包括目前薪資、期望薪資和預期通知期限。
Allowance & Benefit
N/A
Timetable
Mon to Sat
08:30 - 18:00
Requirement
Education:
Form 3
Skill:
Driving
Chinese Word Processing
Language:
Spoken Skill
Mandarin
English
Cantonese
Written Skill
English
Chinese
About Company
HR Plus (Talent) Limited is a recruitment company with a commitment to being a trusted business partner to our clients. We are a premium recruitment service provider to the upper echelons of the business world. We serve the core business sectors across multiple industries. Our high performing team is comprised of industry experts who are passionate about their work. Learning and Development is part of our company DNA and culture. We want to empower our team to gain the skills they need to thrive. We take pride in our work and embrace the ethos that “happiness comes from progress". Follow us on Instagram to be the first to know about future opportunities: https://www.instagram.com/hrplusofficial/