Job Duty
Job Duties: i. User Support and Troubleshooting Skills 1. Ability to handle user issues and provide technical support in various areas, including O365, Windows operating systems, Mac platforms, Android and iPhone mobile devices, printers, telephone systems, CCTV, and access control systems. 2. Proficient in using collaboration tools like Jira, Confluence, to assist users in resolving usage-related problems. 3. Capable of engaging in clear technical communication with users across multinational and multi-site environments. Utilize remote tools for remote collaboration, resolving user issues, and ensuring smooth utilization of technical devices and systems. 4. Ability to write clear and understandable technical documents and operation guides to assist users in better using and maintaining systems. Enhance users' self-help problem-solving capabilities. 5. Willingness to engage in self-learning and continuous education, keeping up with technological advancements and trends to enhance user support and problem-solving abilities. Continuously learn new technologies, participate in training courses, and be willing to share knowledge. ii. Server and Network Equipment Operation and Maintenance Support Experience 1. Familiarity with the configuration and maintenance of Windows Server operating systems and related services (AD, DNS, DHCP). This includes server installation, configuration, monitoring, and troubleshooting. 2. Proficiency in network equipment operation and maintenance, including the configuration, troubleshooting, and performance optimization of switches, routers, wireless controllers, access points, and firewalls. Ability to analyze network traffic and resolve network issues. 3. Experience in operating virtualization platforms such as VMware, Hyper-V, and managing virtual machines and resource allocation. 4. Experience in managing and maintaining storage devices such as SAN and NAS, including configuring storage space and defining backup strategies. 5. Ability to prioritize tasks, effectively schedule and handle tasks, ensuring the stability and availability of critical systems. Allocate time and resources based on urgency and importance. 6. Allocate time and resources based on urgency and importance. Job Requirements: 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2. At least 2 years of proven experience in Windows Server administration, VMware virtualization, network management, and desktop support. 3. Strong knowledge of Windows Server operating systems and Active Directory. 4. Experience in configuring and managing VMware vSphere environments. 5. Proficiency in network protocols, routing, and switching. 6. Familiarity with desktop support tools and techniques. Excellent problem-solving skills and ability to work under pressure. 7. Strong communication and interpersonal skills. Relevant certifications such as MCSA, MCSE, VCP, or CCNA are a plus.
Allowance & Benefit
Other
1. Rewarding career development with regional exposure 2. Double pay 3. Performance bonus 4. Medical insurance 5. Five-day work week 6. Daily snacks & weekly afternoon tea 7. Focus on a booming industry and a well-planned development strategy 8. Friendly and open work environment with a young, energetic team.
Work Address
香港觀塘巧明街98號
Timetable
Mon to Fri
10:00 - 17:30
Requirement
Education:
Tertiary Education
Skill:
Chinese Word Processing
Microsoft Excel
Microsoft Word
Language:
Spoken Skill
Cantonese
English
Mandarin
Written Skill
Chinese
English
About Company
Doo Group established in 2014, currently headquartered in Singapore. After years of development, Doo Group has become a large fintech-motivated financial service group, with multiple sub-brands like Doo Clearing, Doo Financial, Doo Prime, Doo Tech, and more. Doo Group is committed to serving individual and institutional customers around the world with creative trading brokerage services for equities, futures, CFDs and other financial products. Currently, Doo Group operates the financial trading licenses in the United Kingdom, the United States, Mauritius and Vanuatu, with operating centres in Singapore, Hong Kong, London, Dallas, Kuala Lumpur and other places. Doo Clearing is sub-brand aiming at offering an institutional and bespoke level of liquidity accessing and clearing services for equities, futures, CFDs and other financial products. With the robust clearing system powered by Doo Tech, Doo Clearing is now serving 400+ brokers, broker-dealers, hedge funds, family offices, fund managers, introducing brokers and professional traders. Relying on the rich experience with liquidity providers, the professional technical team, the huge trading volume, the close partnership, and the access to a number of top clearing and ECN partners, we are committed to becoming the industry’s best clearing service and liquidity provider with the stable environment, competitive spread and best execution. Doo Financial is an online brokerage brand that provides global Securities, Futures, and CFDs Trading under the onshore regulatory framework. Our goal is to provide one-stop global investment and financial trading services for high-net-worth clients through a global layout. Doo Prime is an online brokerage brand that provides professional investors with global financial instruments (CFDs) on our trading platform. It is committed to providing high-quality customer service, a stable trading environment, highly competitive trading costs, the best trading execution and diversified trading products. It collaborates with Doo Financial and Doo Clearing to meet the needs of customers at different levels. Doo Tech is a software technology provider serving the financial industry. With millions of dollars in research and development investment every year, we have a set of large-scale financial technology systems with independent intellectual property rights, such as the broker back-office system BrokerForce, the trading system InTrade, social trading system Outrade, Clearing Cloud, a clearing system. At the same time, Doo Tech has fully self-built data centres in Equinix HK2, LD5, NY5, SG1, TY3, our own AS Number, and is a member node of the BGP network. These powerful infrastructures are supporting the daily operations and rapid development of Doo Group. Doo Group set the mission as providing customers with secure, reliable, professional and convenient trading services, aiming at becoming a global, leading and fin-tech based financial services group.