美康萊環球有限公司
Customer Relationship Manager
A week ago
Job Duty
• Loyalty Program Management: Develop and oversee customer loyalty initiatives to encourage repeated purchases, increase retention, and boost engagement. • Content Management: Create and manage content across various platforms to ensure consistent messaging and brand alignment. • Event Marketing: Plan and execute cross-brand events to promote our products and strengthen customer relationships. • Data Analysis: Analyze customer data and feedback to identify trends and insights that can be leveraged to improve customer service and loyalty programs. • Internal Collaboration: Work closely with the marketing team to develop targeted marketing campaigns and promotions aimed at engaging and retaining customers.
Allowance & Benefit
Other
Staff shopping discounts Medical benefits Annual leave Commission
Work Address
Suite 04-05, 8/F Wah Yiu Ind. Ctr. No. 30-32 Au Pui Wan Street Fotan, N.T., H.K
Timetable
Mon to Fri
09:00 - 18:00
Requirement
Education:
Tertiary Education
Skill:
Chinese Word Processing
Microsoft Excel
Microsoft Word
Bachelor's degree in business administration, marketing, or a related field.
At least 1-2 years experience in a customer service role, preferably in healthcare industry.
Strong customer-centric mindset and a passion for delivering exceptional service.
Exceptional communication and interpersonal skills, with the ability to effectively interact with different customers.
Proven problem-solving and conflict resolution abilities.
Proficiency in customer service software and CRM systems.
Flexibility to work in a fast-paced, dynamic environment.
Language:
Spoken Skill
Cantonese
English
Mandarin
Written Skill
Chinese
English
About Company
美康萊環球有限公司是一家致力於成為健康和美容領域的領航者。 我們堅信真正的健康與美麗，應該是由內而外，源自於身體之內而散發於外在，只有身體健康才能展現出長久、自然和出眾的健康美。為此，我們透過專業務實的研究團隊和創新的科研，結合優質成份和有效的專利配方，不斷研發出品質卓越、安全可靠、易於服用的保健產品，引領社會對真正健康美的全新認知，持續滋養個人、家庭及社會的身心健康。 自成立以來，贏得了客戶的喜愛和業界的嘉許及獎項，包括「香港醫護學會認可產品」、am730真生活至尊NMN品牌大獎、am730真生活至尊美肌瘦身品牌大獎、新城電台健康香港生活大奬-優越逆齡抗衰老保健品大獎、星級企業品牌大獎-至尊保健品、香港商務經濟產業發展 100 強大獎、香港最有價值企業大獎《最具創新保健品牌》。