Privacy Policy

A. Purpose of this Policy

  1. This statement ("Privacy Policy") describes the privacy practices that moovup (HK) Limited has adopted with respect to Personal Data (see definition below) collected from, and (our website or any subsidiary domain), moovup (our mobile applications on iOS and Android platforms) and from our operations.

  2. We continue to assess and update our privacy policy in light of our customers' needs, best practices and applicable legal requirements. Please check our Privacy Policy regularly to ensure you are aware of our latest policies.

  3. By using, or (the websites) or moovup (the mobile applications), you consent to our collection and use of your personal data as described in this Privacy Policy.

B. Definition

  • "Personal data" means any data relating directly or indirectly to an individual from which it is possible and practicable to ascertain the identity of the individual from such data.

  • moovup (HK) Limited,, and (our websites or any subsidiary domain) and moovup (our mobile applications on iOS and Android platforms) are collectively referred to as "We", "us" or "our".

  • "You" and "Your" when used in this Privacy Policy include any person who accesses,, and moovup (the iOS and Android mobile applications) and submits personal data.

C. What Personal Data Do We Collect and When Do We Collect Them?

  1. We collect two types of information from you:

    a. personal data you knowingly provide to us; and

    b. information collected on an aggregate basis (i.e. not directly linked to you) such as user behaviour, type of job browsing, etc., as you browse, or (the websites) or use moovup (our mobile applications), when you visit, or, when you use moovup (our mobile applications), or when you communicate with us.

  2. Account Setup

    Before you can use the full functionalities on, and (the websites) or moovup (our mobile applications), you will need to set up a user account and provide your name, e-mail address, contact phone number, account password and (in the case of jobseeker) additional information relating to your job preferences, location preferences and your timing of availability and job experiences and skills.

  3. Ongoing Surveys / Contests

    From time to time, we may also collect additional personal data from you in connection with optional contests, surveys, or special offers that we may organise.

  4. Cookies, and use web server logs and "cookies" (for explanation of cookies: to recognize your access rights on, or and to collect information about how you use the website, and

    Information gathered in such way includes the date and time of visits, the pages viewed, time spent on, and and the web sites you visited immediately before and after, or

D. How Do We Use the Information That You Provide to Us?

  1. In general, we may use collected personal data from you for the purposes of administering our business and to improve our services to users and prospective users. From time to time, we may also use the personal data collected to inform you of important changes to, and (the websites) and moovup (the mobile application), new services and relevant offers/promotions.

  2. In addition to the above, we may also use personal data for the following purposes:

    2.1. Processing your application or registration for our services, enquiry or feedback

    2.2. Incorporation into our user database

    2.3. Provision of contacts and business details in response to enquiries and complaints

    2.4. Operations

    2.5. Analysis -- to understand how our users are using our website and mobile applications, to improve our user interface and user's experience, and to provide better and more relevant services to our users

    2.6. job matching and connecting jobseekers and employers

    2.7. Service surveys

    2.8. Direct marketing

    2.9. Processing billing and payment

    2.10. Meeting requirements to make disclosure under any law applicable in or outside Hong Kong

    2.11. Public notices

    2.12. Auditing

    2.13. Other related purposes

  3. Specifically, when you set your preferences in our mobile applications or websites, we will use it for matching purposes.

  4. Please note that we may use and store your personal data both in and outside Hong Kong.

E. Disclosure to / Access by Third Parties of Our Collected Personal Data

  1. We will exercise all reasonable efforts to keep confidential your personal data held but we may provide to or allow access to such data by:

    1.1. any 3rd party who provides services or advice to us in connection with our operations (provided that appropriate confidentiality arrangements will be put in place with such 3rd party);

    1.2. financial institutions in connection with the collection of payments;

    1.3. any person under a duty of confidentiality to us;

    1.4. our strategic marketing alliances or partnerships with third parties for the purpose of providing you information regarding products and services that we think will be of interest to you.

    1.5. any person to whom we are required to make disclosure under any law applicable in or outside Hong Kong; and

    1.6. any actual or proposed transferee of our business,, or (the website), moovup (the mobile application) or any part of our business or our Web site or participant in our operations.

  2. Please note, however, this Privacy Policy will no longer apply to personal data which is passed to third parties. While we will exercise due care in engaging the relevant third parties, we are not responsible for the protection of your personal data or lack thereof by such third parties.

F. How Do We Protect Your Personal Data?

  1. Information Security

    We engage service providers that utilise encryption/security software to safeguard the confidentiality of personal data we collect from unauthorized access or disclosure.

  2. Employee Access

    We are committed to protect customer privacy and information and limit employee access to confidential information. In addition, we restrict the usage and disclosure of confidential information for authorized purposes, processes and transactions.

  3. Data Retention

    We retain personal data so long as the data is still required for the purposes mentioned in this Privacy Policy.

G. Personal Data (Privacy) Ordinance

  1. Under the Personal Data (Privacy) Ordinance of Hong Kong, you have the right:

    1.1. to check whether we hold data about you and to access such data;

    1.2. to require us to correct any inaccurate data relating to you; and

    1.3. to be told our policies and practices in relation to personal data and the kind of personal data held by us.

  2. Please address data access or correction requests, and questions or complaints to:

    Personal Data Privacy Officer

    Moovup (HK) Limited

    Unit 2A, Hong Kong Industrial Building, 444-452 Des Voeux Road West

    Sai Ying Pun, Hong Kong

    We may charge a reasonable fee for processing any data access request.

  1. Our website may provide links to our partners or for other promotions. However, when you use a link to go from, or to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites that have a link to, or, is subject to that website's own rules and policies.

  2. In addition, we are not responsible for the practices employed by websites linked to or from, or nor the information or content contained therein.