WallStone Partners Co. Ltd.
MNC Insurance Company – Customer Service Assistant (non-sales)
7日前
工作職責
Our client is a Hong Kong-based multinational insurance company, and they are seeking the right candidates for the position of Customer Service Assistant to join their team! *Welcome fresh grad candidates or anyone with customer service experience. Job Highlights ▶️Monthly Attn. Bonus + Gratuity Bonus ▶️Customer service & Cashier Role Working Days & Hour: 5 days per week. Mon-Sun, 08:45 – 19:00 (9 hours per day, including 1 hr of meal break) Working Days will be arranged on a Monthly Roster basis Locations (Need to shift location): TST, Kwun Tong, Quarry Bay, Fortress Hill, CWB or any Centre(s) assigned by the client Responsibilities: 1. Premium Collection ▶️To handle the Premium Collection from the clients in the service counters ▶️Verifying documents, credit card swiping, issuing billing, etc. ▶️Scan payments of credit card information to designated premises ▶️General CS & Admin support to the team 2. Verification ▶️Handle queries, verification duties for the customers, brokers, and agents ▶️Execute operation procedures in compliance with the documented procedures, service benchmarks, regulatory requirements, Company policies, and practices. ▶️Provide prompt services and accurate policy information with professional advice. ▶️Handle customer problems and complaints escalated by team members. ▶️General CS & Admin. support in the team Requirements: ▶️Higher Diploma holder will be highly recommended ▶️Detail-mined person ▶️Customer Service/ Cashier working experiences will be advanced ▶️Able to work independently ▶️Immediately Available is preferred
津貼和福利
其它
Gratuity Bonus
Birthday Leave
Medical
Attendance Bonus
工作時間
週一至週日
08:45 - 17:45
週一至週日
09:00 - 18:00
工作要求
教育程度:
中學文憑 / 同級
技能:
微軟 Excel
微軟 Word
語言:
口語
普通話
英文
廣東話
書寫
英文
中文
僱主資料
WallStone Partners has been dedicated to excellence in providing executive search consulting to the international companies based in operating from Hong Kong & Asia. Our reputation is based on our successful track record, creative and consultative approach, and commitment to quality, integrity and professionalism as well as an ability to develop enduring, effective working relationships.