工作職責
Contract Customer Service Officer (Call Centre) Banking/Insurnce, Non-Sales Job Description: -Conduct Outbound calls and provide administrative support to Conservation initiatives. -Address requests from customers regarding product inquiries and services. -Perform account maintenance. -Resolve customer grievances in a timely and professional manner -Provide administrative support to the team as assigned. -Contract until one years, subject to extension. Requirements: -Higher Diploma or above qualification. -IIQE papers: Paper 1, 3, and 5 (can take the exam after onboarding). -Over 1 years work experience in financial institutions, preferably with experience in Insurance or Customer Service area. -Relevant customer service and hotline experience are welcome. -Good communication skills and telephone manners. -Detail-oriented, with a customer and service orientation. -Proficiency in spoken English, Chinese, and Putonghua. -PC literate in MS Office especially MS excel
津貼和福利
不適用
工作地點
觀塘觀塘道388號
工作時間
週一至週六
09:00 - 18:00
需輪班工作, 長短週
工作要求
教育程度:
高級文憑 / 證書
技能:
中文輸入
證書及許可證:
IIQE Paper 1, 3 (can take the exam after onboarding)
語言:
口語
廣東話
英文
普通話
書寫
中文
英文
僱主資料
Our mission is to provide the best and diversified expertise to you, our team consists of people from different industries and experiences dedicated to serving your needs. Our consultants comprise of people who bring industry knowledge and experience through having worked in their respective field. With excellent business acumen, fully conversant with regional commercial practices and the industry's code of ethics, we are able to deliver our best service at all times. With a strong work ethic, attention to detail and a commitment to providing the best possible solution, our team is dedicated to your success.