HKT Services Limited
Customer Service Executive (eMPF Service Centre)
本週發佈
工作職責
Working Location (Fixed location): - Tsim Sha Tsui / Tsuen Wan / Wan Chan Working hours (5.5 days work): Mon to Fri 09:00-18:00 & Sat 09:00-13:00 Your role: - Provide counter service to walk-in and pre-booked customers at service centre - Solve MPF related enquiries and complaints effectively - Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public. - Perform services according to company rules and relevant regulatory requirements To succeed in this role: - Form 5 or above with customer service / service counter experience - At least 1 years of client service experience - Fresh graduates with good communication skills are also welcome - Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites) - Good communication and presentation skills and frontline experience - Patient and enjoy team play - Familiar with checking customer profile with back-office system - Fluent in English or Mandarin is a plus We Offer: - 14 days AL - Birthday Leave - 17 days Public Holidays - Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave - MPF / ORSO contribution - Discretionary Bonus - Scholarship for further studies - Life insurance and medical benefits - Family health benefits - Dental benefits - Staff discount - Free access to the company's amenities If you are interested in this position, please share your CV with us by WhatsApp 94300643 / email: [email protected]
津貼和福利
不適用
工作地點 (4)
荃灣，灣仔 / 銅鑼灣，油尖旺
顯示全部
工作時間
週一至週五
09:00 - 18:00
需輪班工作, 長短週
工作要求
教育程度:
高級文憑 / 證書
語言:
口語
廣東話
英文
普通話
書寫
中文
英文
僱主資料
HKT Enterprise Solutions is provided by HKT Commercial Group. It delivers end-to-end integrated solutions employing emerging technologies such as Artificial Intelligence, Internet of Things, cloud computing, and data analytics to assist enterprises in transforming their businesses. Powered by HKT's best-in-class fixed and mobile networks, HKT Enterprise Solutions enables companies to enhance operational efficiency and gain business insights. HKT Commercial Group has a strong track record for Information and Communications Technologies (ICT) innovations serving the needs of commercial and wholesale organizations of different sizes and industries in Hong Kong, Mainland China and beyond. HKT Commercial Group's pioneering approach in providing "Next Generation ICT Solutions and Services" includes world-class carrier-grade cloud platforms, ultra high-speed fixed and mobile networks, award-winning industry-specific SME solutions, fixed-mobile integration, advanced cross-border capabilities and end-to-end systems integration in addressing customer needs to fuel their business growth.