工作職責
• Loyalty Program Management: Develop and oversee customer loyalty initiatives to encourage repeated purchases, increase retention, and boost engagement. • Content Management: Create and manage content across various platforms to ensure consistent messaging and brand alignment. • Event Marketing: Plan and execute cross-brand events to promote our products and strengthen customer relationships. • Data Analysis: Analyze customer data and feedback to identify trends and insights that can be leveraged to improve customer service and loyalty programs. • Internal Collaboration: Work closely with the marketing team to develop targeted marketing campaigns and promotions aimed at engaging and retaining customers.
津貼和福利
其它
Staff shopping discounts Medical benefits Annual leave Commission
工作地點
Suite 04-05, 8/F Wah Yiu Ind. Ctr. No. 30-32 Au Pui Wan Street Fotan, N.T., H.K
工作時間
週一至週五
09:00 - 18:00
工作要求
教育程度:
大學
技能:
中文輸入
微軟 Excel
微軟 Word
Bachelor's degree in business administration, marketing, or a related field.
At least 1-2 years experience in a customer service role, preferably in healthcare industry.
Strong customer-centric mindset and a passion for delivering exceptional service.
Exceptional communication and interpersonal skills, with the ability to effectively interact with different customers.
Proven problem-solving and conflict resolution abilities.
Proficiency in customer service software and CRM systems.
Flexibility to work in a fast-paced, dynamic environment.
語言:
口語
廣東話
英文
普通話
書寫
中文
英文
僱主資料
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