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Watson's Wine

Customer Service Assistant

Just now

Watson's Wine logo

$18.5K-20K/Mo

2 Vacancies

5-6 days/wk

Kowloon Tong, Wan Chai / Causeway Bay

Job Duty

Job Responsibilities: - To provide professional advice on wine selection - To provide excellent customer service to customers - To assist in daily sales operations Job Requirements: - Proactive, passionate, good communication and active selling skills - Good spoken English & Cantonese - Candidates with more experience will be considered as Wine Advisor ***Fresh graduates are welcome*** Recruitment Week Date: Monday - Friday (Except General Holiday) Time: 09:00 - 12:00; 14:00 - 17:30 Location: 17/F, CCT Telecommunication Building, 11 Wo Shing Street, Fotan, N.T. Interested parties can also make a job application in our stores. A rewarding remuneration package will be offered. Interested parties who are unable to attend the Recruitment Day, please forward detailed resume with expected salary to [email protected] or contact Recruitment Hotline 3697 7630 or WhatsApp 9829 1857 for enquiries. We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

Allowance & Benefit

Other

Commission; Attendance Bonus; 14-16 days Annual Leave; Bank Holiday; Medical Benefits (including dependants); Non-contributing Provident Fund Scheme; Staff Purchase Discounts; Annual Bonus; Professional Training & Career Development

Work Address (2)

Kowloon Tong, Wan Chai / Causeway Bay

Timetable

Mon to Sun

10:00 - 20:00

Rotation required

Requirement

Education

HKDSE / Equivalent

Spoken Languages

Cantonese

Proficient

English

Proficient

Mandarin

Proficient
Written Languages

English

Proficient

Chinese

Proficient

About Company

Watson's Wine is part of AS Watson Group, the world's largest international health and beauty retailer operating over 17,000 stores across 12 retail brands in 31 markets, with 130,000 people globally. In the fiscal year 2025, AS Watson Group reported revenue of over US$26 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. As the leading O+O specialist wine chain with over 18 stores across Hong Kong and Macau, Watson's Wine offers connoisseurs the largest range of vintages in Hong Kong. By sourcing directly from over 20 countries, we are able to list a tremendous range of over 12,000 different wines, more than 1,400 of which are exclusive and cannot be found anywhere else. Operating with about 150 employees in the regions, we offer the internationally recognised Wine & Spirit Education Trust (W.S.E.T) wine training and organise overseas wine tours for our employees to ensure they provide world-class, professional wine advice and service to our customers. We look for energetic and enthusiastic talents who desire to develop their career in a fast-expanding company.

About Company

Watson's Wine is part of AS Watson Group, the world's largest international health and beauty retailer operating over 17,000 stores across 12 retail brands in 31 markets, with 130,000 people globally. In the fiscal year 2025, AS Watson Group reported revenue of over US$26 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences. As the leading O+O specialist wine chain with over 18 stores across Hong Kong and Macau, Watson's Wine offers connoisseurs the largest range of vintages in Hong Kong. By sourcing directly from over 20 countries, we are able to list a tremendous range of over 12,000 different wines, more than 1,400 of which are exclusive and cannot be found anywhere else. Operating with about 150 employees in the regions, we offer the internationally recognised Wine & Spirit Education Trust (W.S.E.T) wine training and organise overseas wine tours for our employees to ensure they provide world-class, professional wine advice and service to our customers. We look for energetic and enthusiastic talents who desire to develop their career in a fast-expanding company.

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