職場網誌
兼職

Encode Education

Part-time Customer Success Associate

$40-65/小時

1 空缺

每天 5-9 小時

每星期 3-6 日

發佈日期: 2021/02/25

工作職責

Roles and responsibilities 1. Communication with students and parents - Perform full range of reception job duties - Introduce us to potential customers - Handle general inquiries via phone/whatsapp - Sending lesson reminder/ payment reminder to parents - Prepare Welcome Kit for new students - Prepare certificate for graduate students - Prepare and send progress report - Drop the students 2. Support and assist other professional team - Sending lesson plan to instructor - Communicate with the students when the instructor is busy - Handle administrative tasks including record maintenance and follow-up - Maintain the daily operation of campus - Assist in operate marketing plan - Any ad-hoc tasks assigned by Operation Manager Job requirements 1. Strong command of spoken English and high computer literacy 2. Independent, quick-learner and willing to do multi-task 3. Ability to work positively and confidently within a team or independently 4. Completion of high-school / DSE 5. Detailed-oriented approach 6. A mature, responsible and sensible outlook 7. Work 3 days per week (must included Sat) / more than 3 days a week

津貼和福利

其它

MPF Training Nice teammate

工作地點

Monterey Place, 23 Tong Chun St., Tseung Kwan O

工作時間

週六

10:00 - 19:00

工作要求

教育程度:

中學文憑 / 同級

技能:

中文輸入

微軟 Excel

微軟 Word

語言:

口語
基本 優良

普通話

英文

廣東話

書寫
基本 優良

英文

中文

僱主資料

About Encode Education ENCODE Education is built by a team with professional educators and information engineers. The team has designed a set of curriculum and roadmap, which help a young kid starts entering the technology world, is equipped. We enable the kids to become a great innovator with coding, and the kids enable the world improvement using their coding skill.