Reception Manager/ Assistant Reception Manager

工作職責

• Manage incoming reservation requests via phone, email, and online platforms. • Maintain an organized reservation system to optimize table turnover and guest flow. • Provide accurate information about the restaurant's menu, specials, and events. • Address guest inquiries and resolve any issues with professionalism and courtesy. • Collaborate with front-of-house staff to ensure smooth service operations. • Assist in special event planning and coordination as needed.