Clinic CS

工作職責

• Greet patients and visitors warmly upon arrival. • Answer phone calls, emails, and inquiries in a professional and courteous manner. • Schedule, reschedule, and confirm patient appointments. • Provide clear information regarding clinic services, policies, and procedures. • Assist patients with registration, check-in, and check-out processes.Verify patient insurance coverage and eligibility. • Assist with billing inquiries and explain charges to patients. • Process payments, issue receipts, and set up payment plans when necessary. • Collaborate with the billing department to address discrepancies or concerns. • Prepare and organize documentation for patient visits. • Manage clinic schedules to optimize patient flow and minimize wait times. • Assist with data entry, filing, and other clerical tasks as needed.