Account Executive - Vending Machine Business

工作職責

ABOUT HEALTH ADDICTION Health Addiction was founded in 2009 as a healthy vending machine operator in Hong Kong, specializing in healthy snacks and beverages. We currently own and operate over 1000 machines in Hong Kong & Singapore, including Corporate (investment banks, law firms, large corporations, hospitals) and Education (international schools, universities) clients. We are a young, fun and entrepreneurial team with big dreams. COME & JOIN US! Overview We are seeking a proactive, results-driven Account Executive to join our dynamic team. In this role, you will support various teams by managing client accounts, ensuring customer satisfaction, and driving business growth through strategic upselling and cross-selling. Key Responsibilities - Provide comprehensive administrative and operational support to the Business Development team, including post-negotiation follow-up communications. - Assist in the preparation of reports for conducting sales and reviews with analysis - Manage assigned client accounts by addressing inquiries, resolving issues (including complex cases escalated by the customer service team), and maintaining strong client relationships. - Act as a liaison between customers and internal departments, ensuring smooth communication and coordination across sales, operations, logistics, and customer service teams. - Coordinate delivery arrangements with the logistics team to meet customer expectations and timelines. - Support customer retention efforts by regularly checking in with clients, understanding their evolving needs, and identifying upsell or cross-sell opportunities. - Handle ad-hoc projects and duties as assigned by management. Requirements - Minimum 1 year in account management or a customer-facing role - Good interpersonal and communication abilities—both written and verbal. - Highly organized with the ability to multitask and prioritize in a fast-paced environment. - Proficient in Microsoft Office and/or Google Workspace. Self-motivated, collaborative, and adaptable to changing business needs. We offer 5-day work week, hybrid work arrangements, medical benefits, birthday leave and more to the right candidate. If you are interested to join us, please submit your resume with current & expected salary and availability