Supply Ching Company Limited
(Home Office) Customer Success and Administrative Assistant
每星期 5 日
Customer Success and Administrative Assistant (Home Office) In this remote/home office position, you will be responsible for providing excellent customer support, assisting with customer onboarding for our new app, and handling administrative tasks. Occasionally meeting customers and attending events will be required. Responsibilities: -Serve as a primary point of contact, promptly responding to customer inquiries via email, phone, or online chat. -Guide customers through the onboarding process, ensuring a seamless and positive experience with our new app. -Proactively engage with customers, addressing their -Assist in generating delivery notes and manage administrative tasks related to order fulfillment. -Support the team with general administrative duties, including data entry, scheduling, and coordinating meetings. Requirements: -2 years of experience in account management or customer experience roles. (We welcome candidates with a passion for customer service, even if they don't have the specified experience.) -Excellent communication skills, both written and verbal. -Strong problem-solving abilities and a proactive approach to addressing customer needs. Knowledge of design skills such as Canva, photography, and AI is a plus. 13k-18k depends on experience Please send your resume with your recent photo to email@example.com with cover letter Online one click application will not be considered
10:00 - 22:00
高級文憑 / 證書
By Hong Kong, for Hong Kong. Supply Ching is a visionary packaging brand founded by a team of F&B consultants who truly understand the needs of your business. "C-hing" is the Cantonese pronunciation of "師兄" which means "Big Brother" and symbolizes our commitment to supporting you in every aspect of your business. Supply Ching is a leading sustainable packaging solutions provider committed to driving positive environmental impact. Our mission is to revolutionize the packaging landscape through innovative and eco-friendly solutions. We are proud pioneers in the industry, known for convincing major organizations to embrace our sustainable packaging alternatives. As leaders in the packaging industry, we have garnered extensive media attention, with features on reputable platforms such as TVB, HK Economic Times, and Hong Kong Connection (鏗鏘集). These media appearances solidify our position as a driving force in the sustainable packaging realm. We are actively engaged in discussions with renowned brands to develop innovative products that push the boundaries of sustainable packaging. At Supply Ching, we are more than a supplier – we are your sourcing partner. We take a people-centric approach, focusing on solving the root problems and helping your sustainable transformation, rather than just selling products. We actively seek new products to introduce to you, staying ahead of the curve instead of waiting for requests.