Clever Tech Limited
Technical Support Services (TSS)
Just now
Job Duty
Technical Support Services (TSS) Our client is the world’s leading personal systems and printing company, they create technology that makes life better for everyone, everywhere. Our client is looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works. If you are their Technical Support Services (TSS) in Hong Kong, you will have a chance to join them. Job Description Based in Hong Kong, to work with the Project Manager for Managed Services. The key responsibilities of Technical Support Services(TSS) include: Job Responsibilities Server management included file server (Hyper-V), eClass server, WebSAMS server, Proxy server and MTR attendance server (Microsoft Windows Server Platform) Manage BYOD mobile devices and MDM management system Management of school campus TV Management of school's temperature checking system System migration in new school year Network operation monitoring, user accounts and resources management, software update and upgrade, servers and workstations housekeeping, peripherals devices housekeeping, diagnosing and resolving problems, reporting etc. Microsoft Teams, eClass system, WebSAMS system, firewall support School website maintenance, photo shooting, video editing, poster editing Support school's surveillance system Support the usage of STEAM equipment such as 3D printers, laser cutter, drones, mircobits, VR glasses and robotics. Wireless network support Requirements At least 3-year full time school TSS experience HKCEE/HKDSE or equivalent Microsoft MCSA Qualification or above Relevant knowledge in server & network support Relevant knowledge in hardware maintenance, poster and video editing Working hour 47 hours per week (included 1-hour lunch break) Others Shift duty on Saturday morning is required The recruited TSS must not have any criminal record and need to pass the sexual conviction record check by Hong Kong Police Force. The report of the check needs to be submitted to our school as reference. The recruited TSS must also follow the latest disease prevention measures from the Government and the Education Bureau.
Allowance & Benefit
Other
Medical benefit Life insurance
Timetable
Mon to Sat
08:00 - 17:00
Alternate Saturday work is required
Requirement
Education:
HKDSE / Equivalent
Skill:
Microsoft Word
Microsoft Excel
Chinese Word Processing
Certs & Licenses:
MCSA
Language:
Spoken Skill
Mandarin
English
Cantonese
Written Skill
English
Chinese
About Company
We are an I. T. outsourcing company specialize in project based and regular services, secondment & recruitment services.