Supervisor, Club House 會所主管 (何文田住宅 -皓畋)

Job Duty

工作地點: 皓畋 - 何文田常盛街28號 (鄰近土瓜灣港鐵站B出口, 17號巴士/28M小巴直達屋苑) 工作時間: 5.5天 9 小時工作(輪休) 員工福利: 12天有薪年假 , 酌情性花紅 , 員工及配偶醫療及住院保險 有意申請者請 WhatsApp 5922 8069/ 致電查詢: 29672650 請點撃申請及查詢以下Whatsapp連結： https://wa.me/59228069 歡迎加入物管招聘資訊站取得最新「物業管理」資訊及職位空缺 請點撃加入WhatsApp社群 https://chat.whatsapp.com/BAlW8KuwhleL9ZMdAutTPP What You'll Do / Responsibilities: - Provide quality services to residents in clubhouse - Ensure the customer services provided is up to service standard of the company - Plan and organize various recreational activities and events - Handle customer enquiries & complaints and cultivate harmonious relationship with residents - To coach our service staff to deliver exceptional customer services and provide assistance to them when required Who You’ll Work With - You will work with the property services and customer services team and external services providers to provide excellent services to all residents and guests. Who You Are Competencies: - Customer Oriented - Builds Teams - Develops Solutions - Personally Accountable Requirements: - Diploma holder in hospitality management or related disciplines - Minimum 3 years’ practical experience in club house or customer services field - Solid working experience in club house working environment is a must - Fluent in spoken and written English and Chinese (Cantonese and Mandarin) - Proficiency in MS Office - Effective communication and interpersonal skills - Pleasant personality with helpful, friendly, tactful, patient and proactive character