CHI COFFEE CONCEPT LIMITED
Officer - Guest Relation / Hostess / Host
Post on: 2023/01/26
Job Duty
Role & Responsibilities: -Ensure and provide professional guest arrival experience -Coordinate and manage communication between guests, chefs and restaurant managers on food & beverage arrangements -Obtain guest dining, seating or any other preferences to provide personalized service, and establish long term relationships with customers -Capture sales from in-coming enquires and coordinate details of each reservation and event -Analyze customer feedback and provide strategic direction to improve guest experience continuously Requirements: -At least 2 years of solid customer relation/reservation/reception work experience in the F&B or hospitality industry -Service-oriented, creative, energetic and well groomed Strong sense of responsibility and professional presentation -Proficient in Cantonese, English and Putonghua Candidates with more experience will be considered as Senior Officer - Guest Relation / Senior Hostess / Senior Host
Allowance & Benefit
N/A
Timetable
Tue to Sat
10:00 - 22:00
Requirement
Education:
HKDSE / Equivalent
Language:
Spoken Skill
Cantonese
English
Mandarin
Written Skill
Chinese
About Company
Founded in 2015, CHI Coffee Concept Limited is a premium brand that engages in a diverse portfolio combining the triple elements of lifestyle, dining and F&B management. In tune with 21st century lifestyle and the respect for originality, CHI strives to search out unique artisanal products of the finest quality and craftsmanship. CHI Coffee Concept operates Artisan Room, a coffee shop that serves the community, as well as the premium all-day dining café Artisan Lounge at the newly-open K11 MUSEA.