Toppan Merrill Limited
Customer Services/ Account Service Executive (Fresh Graduates welcome)
Post on: 2022/06/09
Job Duty
Duties: - Act as a focal point to clients and coordinate with internal teams for projects; - Monitor project schedule and scope of work to meet client’s objectives and timeline; - Take ownership of client’s issues and provide professional solutions; - Take up ad-hoc duties when required. Requirements: - Higher Diploma in any disciplines; - 3 year experience in account servicing/ customer service or relevant experience is preferred; - Experience gained from financial printing industry is preferred; - Good command of spoken and written English and Chinese; - Proficient in Microsoft Office; - Good customer service mindset, strong communication and problem solving skills; - Ability to work in a fast-paced environment and meet pressing timelines; - 5-day work week, shift duties required (including overnight, weekend and public holidays), with shift allowance and overtime pay; - Fresh Graduates, Hospitality, and Aviation Candidates welcome; - Candidate with more relevant experience will be considered as Senior Account Service Executive.
Allowance & Benefit
Other
輪班津貼 超時工作津貼 年終花紅 醫療保險 進修津貼
Timetable
Mon to Fri
23:00 - 07:00 (+1)
Mon to Fri
15:30 - 23:30
Mon to Fri
07:30 - 15:30
Rotation required
Requirement
Education:
Diploma / Certificate
Skill:
Microsoft Word
Microsoft Excel
Chinese Word Processing
Language:
Spoken Skill
Mandarin
English
Cantonese
Written Skill
English
Chinese
About Company
Toppan Merrill, a leader in financial printing and communications solutions, is part of the Toppan Printing Co., Ltd., the world's leading printing group, headquartered in Tokyo with approximately US$14 billion in annual sales. Toppan Merrill has been a pioneer and trusted partner to the financial, legal and corporate communities for five decades, providing secure, innovative solutions to complex content and communications requirements. Through proactive partnerships, unparalleled expertise, continuous innovation and unmatched service, Toppan Merrill delivers a hassle-free experience for mission-critical content for capital markets transactions, financial reporting and regulatory disclosure filings, and marketing and communications solutions for regulated and non-regulated industries.