RecruitFirst Limited
Customer Service Representative (17k+/ logistics/ flexible working location)
This week
Job Duty
Responsibilities: - Handle daily operations including queue management, drop-off shipment and collection handling, shipment check, payment collection, etc. - Handle walk-in customer’s enquiries and ensure services quality provided - Optimize revenue through upselling and cross-selling cash shipment, services and referrals to appropriate sales teams - Introduce sales promotional programs to walk-in customers and through calls - Perform general clerical support / admin work - Support projects and tasks assigned by supervisor Requirements: - HKALE/ HKDSE or equivalent with full certificate At least 2 years of CS or sales experience - Willing to perform shift duty is an advantage - Exceptional interpersonal and communicational skills in maintaining relationships - Fluency in spoken and written Cantonese and Mandarin, proficiency in English is preferrable - Experience in upselling and cross-selling is highly desirable
Allowance & Benefit
N/A
Work Address (5)
Central, Kwun Tong, Wan Chai / Causeway Bay, Yau Tsim Mong
Show all
Timetable
Mon to Sat
10:00 - 19:00
Requirement
Education:
Diploma / Certificate
Skill:
Chinese Word Processing
Language:
Spoken Skill
Cantonese
English
Mandarin
Written Skill
Chinese
English
About Company
As one of the most trusted recruitment agencies in Singapore, Taiwan, Hong Kong and China, we are committed to providing holistic human resource solutions to our clients and candidates. We have established a comprehensive recruitment network as part of the HRnetGroup. With operations across 14 cities in the Asia Pacific, we have the capability to help you recruit across a wide variety of industries and connect you with the right people to meet your organisation’s needs. RecruitFirst has developed a solid reputation as a recruitment agency in Singapore known for our passion in fitting the best people to the right organisation. From Day One, we’ve set out to ensure that we know your business and make it a part of ours. From the market insights we bring to our clients, to the 'in the know' advice we give to our candidates, our team works hard to provide human resource solutions that create a significant impact on the businesses and people that we meet. Our approach to delivering these solutions stem from two key words – Going Beyond! With clients, it is about going beyond the brief to truly understand and embrace the unspoken so that we’re always delivering top notch service. For the candidates we meet, it always goes beyond the CV and engaging them on a personal basis. It gives us an edge, as we're able to discern whether a potential placement we make is going to be just a good one or a really great one.