Plantoo
Customer Service Officer
A month ago
Job Duty
1) Handle customer service, operations and promote marketing offers on the wedding platform 負責婚禮平台的客戶服務、日常運作及介紹最新推廣活動 2) Ensure web information and FAQ are updated and customer-oriented 協助更新網頁內容和常見問題, 確保資料以客戶為導向 3) Build relationships with vendors and service providers including training 建立及維持與供應商和服務提供方的關係, 包括培訓工作 4) Traffic & KPI monitoring and reporting 製作平台流量和關鍵字搜尋的監控報告 5) Stay ahead of industry and customer trends, to bring innovation to our digital marketing strategies 緊貼行業和客戶群最新趨勢, 協助創新平台營銷策略
Allowance & Benefit
Other
Discretionary bonus and incentive trip
Work Address
Global Gateway Tower, Lai Chi Kok
Timetable
Mon to Fri
09:00 - 18:00
Requirement
Education:
HKDSE / Equivalent
Skill:
Chinese Word Processing
Microsoft Excel
Microsoft Word
Language:
Spoken Skill
Cantonese
English
Mandarin
Written Skill
Chinese
English
About Company
Launched in September 2020. We are one of the top wedding market places in Hong Kong with listings of over 260 wedding venues. Our mission is to enable cross sharing between hotels and merchants for mutual marketing benefits and make planning a wedding more easy. Plantoo 是在2020年9月建立, 至今是一個擁有260多個場地資訊嘅結婚平台, 致力促進商戶之間的交叉分享從而令籌備婚禮變得更方便。 我們的平台在Google 最受歡迎的關鍵詞長期保持在前五名。過去三個月,我們的平台平均每月獲得超過14,000瀏覽次,觀眾可以直接在平台上進行查詢。