Career blogs
Full Time

Recruitfirst Hong Kong

Customer Service Advisor (Hotline/Tracing Team) (5days work, 15 – 17k up)

Entry Level

$14-17k/Mo

7 Vacancies

5 days/wk

Post on: 2021/02/23

Job Duty

Key Responsibilities: - Customer-oriented with pleasant telephone manner to both local and overseas clients - Handling shipment tracing and customer complaints in a professional service attitude - Identify and pursue upsell opportunities with clients Requirements: - Post-secondary education (English & Chinese passed in HKCEE / HKDSE or equivalent) - More than 1 year customer service experience, preferably in logistic industry (Fresh graduates of Degree/ Associate Degree with part-time CS experience will also be considered.) - Good command of spoken & written English and Chinese, proficiency in Mandarin is an advantage - Good PC knowledge and typing skill with 40 words per minute - Customer oriented, flexible, proactive and able to work under pressure Salary: HKD 14,000 – 15,000 + Shift Allowance HKD 1,200 + Performance Bonus Interested parties, please click ‘’apply now’’ or contact Vicky Lo 37057821.

Allowance & Benefit

Other

Shift Allowance Performance Bonus

Work Address

Kowloon Bay

Timetable

Day Negotiable

07:30 - 22:30

Requirement

Education:

HKDSE / Equivalent

Language:

Spoken Skill
Basic Excellent

Mandarin

English

Cantonese

Written Skill
Basic Excellent

English

Chinese

About Company

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Information & Telecommunication sectors. Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.