Air Freight Supervisor

Job Duty

Job Duties:  Oversee the supply chain management, ensuring compliance with security protocols and industry regulations.  Manage air freight documentation processes to ensure accurate and timely shipments.  Coordinate customs clearance activities, working closely with customs authorities and freight forwarders to facilitate smooth operations.  Act as the primary point of contact for customer inquiries, providing timely and effective responses to ensure customer satisfaction.  Develop and implement Gateway strategies to enhance efficiency, reduce costs, and improve service delivery.  Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions as needed.  Collaborate with cross-functional teams to ensure seamless coordination between logistics, security, and customer service departments. Job Requirements:  Diploma or above;  Minimum of 5 years’ experience in air freight forwarding;  Familiar with full set of air export documentation & cargo planning;  Negotiate with airline representatives for a better offer, and liaise with sales on daily and short term capacity  Good command of both spoken and written English, Cantonese and Mandarin;  Proactive, responsible, and well-organized;  Good communication and interpersonal skill;  Immediately available is preferable