Epro Telecom Services Limited
銀行電話客戶服務主任- $18K - $21K / 無需經驗/5天工作/奧海城
A week ago
Job Duty
職位描述: · 為客戶提供全面優質的熱線服務, 處理客戶的查詢和投訴 · 與客人建立良好關係, 處理客戶需求 · 確保熱線運作順暢 · 協助處理臨時委派的工作 入職要求: ·文憑以上 · 良好廣東話，英語及普通話 · 客戶服務工作的相關經驗者優先考慮 · 具良好溝通能力、客戶服務技巧，適應力強，能獨立工作 · 熟悉電腦操作(MS Word, Excel)及中文打字(倉頡/速成) 工作時間 : · 每週5天工作 (輪值9小時，當中1小時為午飯時間) 早班：星期一至星期日 9:00-18:00 夜班：星期一至星期日 15:00-24:00 · 工作地點：旺角、奧海、上環 (視情況安排)
Allowance & Benefit
N/A
Work Address
奧海城
Timetable
Mon to Sun
09:00 - 00:00 (+1)
Rotation required
Requirement
Education:
HKDSE / Equivalent
Skill:
Chinese Word Processing
Microsoft Excel
Microsoft Word
Language:
Spoken Skill
Cantonese
English
Mandarin
Written Skill
Chinese
English
About Company
Incorporated in 1990 as a pioneer in the local outsourcing business, Epro Telecom is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ranging from 24x7 Inbound and Outbound Services, experience-based Contact Centre System application as well as full scale Training and Consultation Service support. To cope with our rapid business expansion, we are currently looking for candidates with suitable calibre to fill up the following position. To learn more about Epro Telecom, please visit our website www.eprotel.com.hk